Shipping Information

Products purchased through the Site are covered by each Merchant's individual Policy. The Shipping Policies for OneCart® Merchants are available on the Merchant’s store page from the “Store details” link. To view the Shipping Policy of a OneCart Merchant from the home page, click on the “Stores” tab, find the store name, click “Go To Store,” and click the “Store details” link.
Products purchased through a link to a third party Merchant's website are covered by the Merchant's individual Shipping Policy, which is available on the Merchant's Web site. Please contact us at [email protected] or call, + 62-21-39524525 should you discover a problem. Our efficient customer service staff will resolve this problem for you immediately.

Free and Flat Rate Shipping Policy

• This Shipping Policy only applies to eligible Market Indonesia products and brands* purchased through this Site and delivered in Indonesia.
• To be eligible for Free Shipping, orders must contain at least Rp1.000.000 in eligible products after all applicable discounts have been applied to the order (excluding other fees). All orders containing less than Rp1.000.000 in eligible products are eligible for Rp50.000 Flat Rate shipping.
• All non-eligible items will be charged Standard Shipping Rates of Rp50.000. You are responsible for providing complete and accurate address for the delivery of the order.
• Our carriers do not deliver on weekends.
• All returned deliveries due to undeliverability or refusal will be charged Standard Shipping Rates if re-shipping is requested. The aforementioned discounted rates will not apply.
• We reserve the right to change or discontinue the aforementioned shipping rates at any time.
• *Click here for a complete list of eligible Market Indonesia Brands.